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When
does service discontinuation happen?
After May 31, 2019, access to add-on services will be discontinued for QuickBooks
Desktop 2016 (Windows and Mac). This includes all versions of QuickBooks
Desktop 2016 (Pro, Premier, Enterprise Solutions, Accountant Edition, and Mac).
Note: If you don't use any of the add-on services in QuickBooks
Desktop 2016, your product will continue to work for you. However, you will not
be able to subscribe to live technical support or any of the other Intuit
services that can be integrated with QuickBooks Desktop.
In addition to QuickBooks Desktop 2016 (Windows and Mac), there
are a few other Intuit products that are affected by the discontinuation of
add-on services.
What
does service discontinuation mean?
Your access to QuickBooks Desktop Payroll Services, Live
Support, Online Backup, Online Banking, and other
services through QuickBooks Desktop 2016 software, will be
discontinued after May 31, 2019. This also means you'll no longer receive
critical security updates starting June 1, 2019. If you receive any security
updates before this date, you should install them.
Calendar
Year 2019 Discontinuation Policy (QuickBooks Desktop 2016 Products)
Here are the products affected by service discontinuation after
May 31, 2019.
If you are using any of these and want to continue using our
add-on services, upgrade to the latest version of QuickBooks Desktop as soon as
possible.
Upgrade and pricing info for QuickBooks
Desktop 2019 (all versions)
We want to make sure your upgrade experience is easy, fast, and
as cost-effective as possible. Here are the essential things you need to know
if you decide to upgrade.
What's the difference between the 2016 and
2019 products?
QuickBooks Desktop 2019
includes new productivity-boosting features to help you save more time and stay
more organized. Find out what’s new since 2016 and learn about the new 2019
features in action.
- What's new in
QuickBooks Desktop Pro
- What's new in
QuickBooks Desktop Premier
- What's
new in QuickBooks Desktop Accountant
- What's new in
QuickBooks Desktop for Mac 2016
Want to try QuickBooks Online? Check
out our plans and pricing.
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What are the system requirements to upgrade?
To learn whether your current system will support the latest
version of QuickBooks, check
out the system requirements here.
How will the upgrade process go?
After you complete your order for QuickBooks 2019, you'll receive
an email with a download link and instructions. Learn how to download and install QuickBooks
Desktop.
Need expert help with installation? Your QuickBooks Desktop 2019
purchase includes up to 60 minutes* with a QuickBooks expert who can help you
install. Or you can check our step-by-step instructions on the Install Center.
How long does it take to upgrade?
In most cases, you can upgrade QuickBooks Desktop and your
company file in less than an hour. The larger your company file, the longer it
takes. After you install QuickBooks Desktop 2019 or QuickBooks for Mac 2019
you'll be prompted to activate.
What happens to my company data?
When you upgrade, you are prompted to convert your company file
so it will work with your new QuickBooks. We take great precautions during this
process to protect your data. For example, QuickBooks verifies the integrity of
your data file and helps you perform a backup before the upgrade process
begins.
Note: Expires at
the earlier part of 9/21/2019 or 30 days after activation. You can call upon
purchase or within 30 days of completing your QuickBooks activation on the Web.
One technical support phone call for up to 60 minutes (cannot be redeemed in
increments) per activating customer allowed within the above-mentioned
qualifying period.
What are my QuickBooks Point of Sale upgrade
options?
Differences
between Point of Sale 12.0 and 2018 products
QuickBooks Desktop Point of Sale 2018 includes enhanced customer
management features and now works with Microsoft Surface Pro. Find out what's new.
Upgrade
process, setup, and support
You'll be assisted with your QuickBooks Desktop Point of Sale
upgrade and transition of services. You can also find helpful info in our Learn
and Support site.
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